Billing mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract.These are the charges for the days from the start of your service to the beginning of your first full bill period. Learn more about partial-month charges. To help you understand your first and second wireless bills, a personalized video will walk you through charges and fees. We might also send you a video to explain any changes you make to ...May 3, 2022 · In a bid to push people to its newer plans, AT&T is raising the price of some of its older Unlimited and Mobile Share plans. Single-line users will see up to a $6 a month increase, and people with ... We want to keep your info safe. We haven't noticed any activity in a while. We're redirecting you for your security. OK, got it! Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ... Main steps. Add usage details. To add detailed billing to your wireless account for a monthly fee: Chat with us using the Chat button when available. Call 611 from an AT&T wireless phone. Call 800.331.0500. Visit an AT&T store.We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ...AT&T Wireless. You can make donations and purchase content, goods, and services from AT&T and other companies by applying charges directly to your wireless account. We’ll send you a text message with the purchase info when you make a mobile purchase or donation. These charges appear in separate sections of your bill.Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ...Jun 15, 2023 · Then, go to the Reprint section of your bill. Customers with combined billing before January 2013. This type of combined bill means you have two account numbers, but the bill is displayed in myAT&T for the non-wireless account. Nothing has changed for you. You can view and pay your bill as you always have. Cancel your combined billing. Sep 16, 2021 · The iPhone 13 Pro Max provides new and improved specs and features. AT&T is offering even more value for Next Up customers upgrading to the newest smartphones! Beginning 9/17, for a limited time, the iPhone 13 Pro and Pro Max will be available for up to $500 Off! $500 in bill credits ( $13.89/month over 36 months ) Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans.Apr 23, 2020 · Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed. Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International. Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.1. Signing into the myAT&T App. 2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS. 3. Enter the amount, date, and payment method. 4. Follow the steps for your payment method. Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay .Jan 10, 2023 · Charges on your bill. Here’s why your first bill can be higher than average: It has one-time activation fees and equipment charges. We bill you for your first full month of service in advance. If you start service in the middle of a bill period, you’ll have charges for the days you used the service. Sep 4, 2023 · Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ... Your first AT&T wireless bill. Before you can understand your wireless bill, you need to be able to find it. The two easiest ways to find your bill are with the myAT&T app and the AT&T website. Both of these options will allow you to track your data use, review your charges, and pay your bill . Once you pull up your bill, you'll notice there is ...AT&T has announced that it’ll be raising the prices on some of its older Unlimited and Mobile Share plans by up to $6 a line. ... will receive a bill message and an email” from AT&T, which ...Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans.Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed.See full list on whistleout.com AT&T’s Next Up installment program is a way to fast-track your phone upgrades for $5/month. Once you pay off 50% of your current smartphone, you can trade it in and upgrade to a newer model. You won’t have to worry about any remaining payments on your previous phone—those become completely erased when you upgrade to your new device.It’s simple to access or manage your FirstNet or FirstNet and Family account on att.com or with the myAT&T app. Just sign in with your FirstNet user ID and password. Once you do, you can: View and pay your bill. Update payment methods, contact info, privacy settings, and parental controls. Sign up for paperless billing or AutoPay.Here’s how: Go to your myAT&T bill. Sign in, if asked. Look for and select See what changed. You’ll only see this if your bill went up or down $5 or more. (You can also find this in your bill history) Expand or collapse each line to see the changes.Mar 24, 2023 · A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge. Your first AT&T wireless bill. Before you can understand your wireless bill, you need to be able to find it. The two easiest ways to find your bill are with the myAT&T app and the AT&T website. Both of these options will allow you to track your data use, review your charges, and pay your bill . Once you pull up your bill, you'll notice there is ...Nov 7, 2013 · At sign up, a Next customer can buy a new device without having to pay activation fee or the $36 upgrade fee associated a standard upgrade. There's no financing fee either, and Next participants ... Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill.Needless to say, the $5 extra for Next Up don't go towards the balance of the phone, so it will add up to at least $75 until you have the right to upgrade on the new AT&T Installment Plan with the fresh Next Up option after 15 months. Needless to say again, customer service reps are fuming about the reduced commission potential, too.iPhone 13 Pro for up to $700 off. Learn how new and existing customers get iPhone 13 Pro for up to $700 off with eligible trade-in when you buy on a qualifying installment plan with an eligible FirstNet Mobile-Pooled plan (min. $28.50/mo.) and trade-in an eligible smartphone.1. Signing into the myAT&T App. 2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS. 3. Enter the amount, date, and payment method. 4. Follow the steps for your payment method. Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay .The amount depends on your installment plan. If you have an AT&T Installment Plan with Next Up℠ and an active Next Up option, you can upgrade early. Find out how to view your installment balance and pay to upgrade. Your account must be in good standing. You must return your smartphone in good physical and functional condition.See full list on whistleout.com iPhone 13 Pro for up to $700 off. Learn how new and existing customers get iPhone 13 Pro for up to $700 off with eligible trade-in when you buy on a qualifying installment plan with an eligible FirstNet Mobile-Pooled plan (min. $28.50/mo.) and trade-in an eligible smartphone.View your AT&T bill Learn how to access your current bill and account balance or review past bills. ACCOUNT MANAGEMENT Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in.Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ...Feb 24, 2023 · Here’s how: Go to your myAT&T bill. Sign in, if asked. Look for and select See what changed. You’ll only see this if your bill went up or down $5 or more. (You can also find this in your bill history) Expand or collapse each line to see the changes. Instead of paying full price up front for a new phone, you can choose to pay with low monthly installment plan payments. You’ll get the latest phone for as low as $0 down with no interest or finance fees.When it comes to the PHONE and NXTGENPHONE configurations, they both allow you to access the data network. PHONE is dedicated to handle 4G HSPA+ and LTE speeds which should be the default APN for 4G/4G LTE smartphones. The NXTGENPHONE setting also supports 4G LTE data. There aren’t huge differences in these APNS and are provisioned to support ...Next Up upgrade feature. To get all credits, the discounted device must remain on installment agreement with eligible service for entire installment term. If you upgrade or pay up/off the installment agreement early, your credits may cease. See additional terms. Qualifying Installment Plan: Dec 2, 2020 · 1 Message. 2 years ago. I ordered the phone at an AT&T retailer and the guy automatically added the $5 a month charge WITHOUT TELLING ME. I noticed this NextUp charge on my statement and called AT&T customer service to remove it. It took over 3 billing cycles to clear this scam off my account. Needless to say, the $5 extra for Next Up don't go towards the balance of the phone, so it will add up to at least $75 until you have the right to upgrade on the new AT&T Installment Plan with the fresh Next Up option after 15 months. Needless to say again, customer service reps are fuming about the reduced commission potential, too.Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ...Need your AT&T bill explained? Learn how to understand recent changes to your bill amount. Get help with paying bills, online payments, and AutoPay. iPhone 13 Pro for up to $700 off. Learn how new and existing customers get iPhone 13 Pro for up to $700 off with eligible trade-in when you buy on a qualifying installment plan with an eligible FirstNet Mobile-Pooled plan (min. $28.50/mo.) and trade-in an eligible smartphone. See offer details. View offer Nov 13, 2022 · Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ... Total Money Lost on Early Upgrade: You will lose your trade-in credits from the previous phone = $400. You will lose your AT&T Next Up fee for 18 months ($6 x 18 months) = $108. Total loss ($400 + $108) = $508. Therefore, AT&T Next Up is not an attractive value deal for those who want to save money.Learn how to upgrade your iPhone or Galaxy phone early with AT&T Next Up or pay off your phone with low monthly payments with the AT&T Installment Plan. Any advice on next steps or any solutions other members have discovered would be helpful as well. --- Summary Performed AT&T NEXT upgrade at my local Best Buy; Shipped old phone back to AT&T using box and prepaid label provided by Best Buy; 4 months later, $259.99 charge appears on my bill for unreturned equipmentJun 14, 2021 · I'd like to remove AT&T next up from my bill. How do I go about this? Sue See this AT&T unlimited plan here. 2. AT&T 4GB plan| $50 to $40 to per month. The 4GB plan is listed alongside the Value Plus plan as one of the more cost-effective postpaid options. Generally ...Good to know: If you cancel in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date. If you have an installment plan The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill.Need your AT&T bill explained? Learn how to understand recent changes to your bill amount. Get help with paying bills, online payments, and AutoPay. Next is AT&T's early upgrade program. It lets customers purchase newer smartphones and tablets without having to wait until they're eligible for an upgrade or having to pay an early upgrade fee ...Combine charges for many AT&T accounts into a single invoice with Convergent Bill. Or create multiple convergent bills. With one invoice, you make just one payment! You decide which accounts to include in your bill – click for more information about AT&T Convergent Bill.AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ...Learn how to upgrade your iPhone or Galaxy phone early with AT&T Next Up or pay off your phone with low monthly payments with the AT&T Installment Plan. Here’s how: Go to your myAT&T bill. Sign in, if asked. Look for and select See what changed. You’ll only see this if your bill went up or down $5 or more. (You can also find this in your bill history) Expand or collapse each line to see the changes.Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill. Mar 27, 2022 · I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ... AT&T has announced that it’ll be raising the prices on some of its older Unlimited and Mobile Share plans by up to $6 a line. ... will receive a bill message and an email” from AT&T, which ...iPhone 13 Pro for up to $700 off. Learn how new and existing customers get iPhone 13 Pro for up to $700 off with eligible trade-in when you buy on a qualifying installment plan with an eligible FirstNet Mobile-Pooled plan (min. $28.50/mo.) and trade-in an eligible smartphone.Aug 28, 2023 · Sign in, if asked. Select the account you want to sign up for AutoPay, if you have multiple accounts. Toggle AutoPay On. Follow the prompts to finish signing up. Repeat these steps for each account you want to pay automatically. Good to know: AutoPay methods using a credit card will have an earlier draft date. AutoPay using a debit card or bank ... Sep 3, 2019 · The AT&T Next Up plan promises to make this dream a reality. What Is AT&T Next Up? AT&T Next Up lets you upgrade to the newest device, so long as you've paid off 50% of your current phone, for only five dollars more. Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill. Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ... There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.Nov 13, 2022 · Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ... We want to keep your info safe. We haven't noticed any activity in a while. We're redirecting you for your security. OK, got it!Find the best phone insurance plan to cover your phone and other devices. Plan benefits include screen repair, battery & same day replacement of your damaged, lost & stolen phone. Plus get help with filing a claim online.Total Money Lost on Early Upgrade: You will lose your trade-in credits from the previous phone = $400. You will lose your AT&T Next Up fee for 18 months ($6 x 18 months) = $108. Total loss ($400 + $108) = $508. Therefore, AT&T Next Up is not an attractive value deal for those who want to save money.Jun 12, 2023 · Only available when signed in to myAT&T account: Checking or savings accounts. AT&T promotional gift cards. BitPay. Mastercard® Click to Pay. FYI: Online payments usually post to your account within minutes, but they can take up to 24 hours to complete. WATCH AND LEARN. Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresSep 16, 2015 · Billing mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract. Sep 4, 2023 · Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ... Combine charges for many AT&T accounts into a single invoice with Convergent Bill. Or create multiple convergent bills. With one invoice, you make just one payment! You decide which accounts to include in your bill – click for more information about AT&T Convergent Bill.Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill. To remove the feature: Go to your myAT&T account overview by signing in at https://www.att.com . Scroll to 'My devices', choose the line with the add-on you want to manage, and select 'Manage add-ons'. Select the add-on you want to change or remove from 'My add-ons'. Follow the prompts to update or remove your add-on.There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ...Do more with myAT&T. View and pay your AT&T bills online, manage multiple accounts, and upgrade your AT&T Wireless, Internet, and home phone services. Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International. Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresWhen it comes to the PHONE and NXTGENPHONE configurations, they both allow you to access the data network. PHONE is dedicated to handle 4G HSPA+ and LTE speeds which should be the default APN for 4G/4G LTE smartphones. The NXTGENPHONE setting also supports 4G LTE data. There aren’t huge differences in these APNS and are provisioned to support ...Nov 14, 2020 · There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ... Next steps. It’s easy to switch your wireless plan. Go to Change my plan. Scroll through the plans. Select Compare to my plan to get a side-by-side view. Compare plans and pick the one you want. Choose Select & review and follow the prompts to switch plans. Review detailed info about your offer.After you pay your device in full, you can upgrade (no need to turn in your old device). Pay off your phone in 36 months. Low monthly payments. $0 down*, 0% interest. *Requires well-qualified & eligible svc. $0 down for well-qual. customers only. Tax due at sale. Limits and restrictions apply. See store for details.
Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date .... Sitemap_index.xml
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS. 3. Enter the amount, date, and payment method. 4. Follow the steps for your payment method. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay. Go paperless. Go to paperless billing. Sign in, if asked. Select the account you want to sign up for paperless billing, if you have more than one. Confirm your info and turn paperless billing On or Off. Follow the prompts to sign up for, or cancel, paperless billing. Check your email inbox to verify your email address and finish signing up.Aug 1, 2021 · 2 years ago. It is not added when you change plans, it is added when you purchase a new phone. The $5 next up charge allows you to upgrade early with the return of the phone after you have paid it off at least 50%. It can be removed by you online. Be aware that if you remove it you must pay off the phone 100% And then it is yours to keep or ... Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ...Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresWhen making a payment arrangement, you commit to pay with the selected payment method on the chosen date. Payments start to process at 12 a.m. ET on the scheduled payment date. Payment arrangements, or payments scheduled to post after your original bill due date, can’t be changed or canceled. If you use AutoPay, be sure to pause it for the ...Sep 3, 2019 · The AT&T Next Up plan promises to make this dream a reality. What Is AT&T Next Up? AT&T Next Up lets you upgrade to the newest device, so long as you've paid off 50% of your current phone, for only five dollars more. If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward. May 3, 2022 · In a bid to push people to its newer plans, AT&T is raising the price of some of its older Unlimited and Mobile Share plans. Single-line users will see up to a $6 a month increase, and people with ... There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ...The iPhone 13 Pro Max provides new and improved specs and features. AT&T is offering even more value for Next Up customers upgrading to the newest smartphones! Beginning 9/17, for a limited time, the iPhone 13 Pro and Pro Max will be available for up to $500 Off! $500 in bill credits ( $13.89/month over 36 months )Login to the My ATT app on mobile. View the bill (not the PDF). Select your line/device. Select Manage the installment. The $5 Next up charge (and installment) should be listed in blue. Blue is a link. Click on it. The option to 'learn or cancel' Next up should be there. 0.It’s simple to access or manage your FirstNet or FirstNet and Family account on att.com or with the myAT&T app. Just sign in with your FirstNet user ID and password. Once you do, you can: View and pay your bill. Update payment methods, contact info, privacy settings, and parental controls. Sign up for paperless billing or AutoPay.Combine charges for many AT&T accounts into a single invoice with Convergent Bill. Or create multiple convergent bills. With one invoice, you make just one payment! You decide which accounts to include in your bill – click for more information about AT&T Convergent Bill. Go paperless. Go to paperless billing. Sign in, if asked. Select the account you want to sign up for paperless billing, if you have more than one. Confirm your info and turn paperless billing On or Off. Follow the prompts to sign up for, or cancel, paperless billing. Check your email inbox to verify your email address and finish signing up.Dec 19, 2020 · AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ... The amount depends on your installment plan. If you have an AT&T Installment Plan with Next Up℠ and an active Next Up option, you can upgrade early. Find out how to view your installment balance and pay to upgrade. Your account must be in good standing. You must return your smartphone in good physical and functional condition..